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POST /webhooks

Not an actual endpoint. This section describes how webhooks are sent to third-party SDL Policy Servers


Webhook events are sent to Vendors who have SDLC Membership level 1-4, are tagged by the SDLC as an "App Consumer", and have opted to receive the events by providing a Webhook URL in their company profile. They are designed to assist SDL Policy Servers in maintaining a synchronized state of SDL application metadata to ensure Policy Tables are kept up-to-date.

Success, Retry, and Failure

A webhook is considered successful if it receives an HTTP 2XX response from your server within 5 seconds of the request. In the event of a failure, we will attempt to re-send individual webhooks up to 3 more times, with 30 minute intervals between each attempt. If all 4 attempts fail to respond with an HTTP 2XX response code within 5 seconds, no further attempts will be made to send the webhook, and an email will be sent to the contact information on file to notify you of the repeated failures.


Webhooks are sent via HTTP POST requests to the endpoint on file for certain vendors. Vendors can manage their webhook endpoint via the SDL Developer Portal. The initial webhook attempt typically occurs within 5 seconds of the data being changed on SHAID, and retry attempts typically occur at 30 minute intervals.

Supported Webhook Entities

Only the application entity is currently sent in webhooks, but we may introduce support for more in the future. Please make sure your webhook receiver is designed to gracefully handle/ignore additional entity types over time.


in name required description
body body false The JSON payload of the webhook.

Request Body

  • (object)
  • entity (string) (optional) The type of entity the webhook notification is regarding.
  • action (string: UPSERT, DELETE) (optional) The action taken to cause the webhook.
  • uuid (string) (optional) In the event of an application entity, this respresents the application's UUID.
  • updated_ts (string, date-time) (optional) The DateTime the entity was updated which caused the webhook to be sent.
  • deleted_ts (string, date-time) (optional) The DateTime the entity was deleted which cased the webhook to be sent. Deleted entities will not have future webhook events and will no longer be available in GET requests.

Response: 404

This endpoint does not exist.



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